NZ's Most Popular Keep-It-Simple Accounting Software

Error: gfx.dll is missing

This error should only apply to Version 6 users and it can occur after you install or upgrade Microsoft Office or Microsoft Access, or after applying a Windows Update.

To fix it, you need to do the following:-

  1. In Windows 10, go to “Start” > “Settings” > “System” > “Apps & features”. In previous Windows versions, go to the “Control Panel” > “Add/Remove Programs”
  2. Click on “Microsoft Access 2010 Runtime” among the list of programs and choose “Uninstall”
  3. Reboot your computer
  4. Download and reinstall Cashbook Complete. Note: this will reinstall the required “Microsoft Access 2010 Runtime” file automatically

After the above steps, Cashbook should be able to run normally.

Important Info for Gmail Users

If you use a Gmail address with Cashbook, please click here and follow the steps under the “Gmail” heading to continue sending emails from Cashbook using a Gmail address.