NZ's Most Popular Keep-It-Simple Accounting Software

Can I get a new unlock code?

The only time you would normally need a new code is if you’ve started a new cashbook file from scratch.  In that situation, you’ll need to purchase a new registration because the registration works on a per-cashbook file basis.

Can I use my existing unlock code to register another Cashbook?

No.  It’s not possible to re-use an existing code to register another data file (even if you’ve set up the new cashbook data file with the same organisation name you had when you purchased) because each data file needs to be registered (purchased) separately.

Why do I have to pay for another data file?

The registration is on a data file basis.  This allows you to access the data file from multiple computers on a network, share your data file with your accountant, or use your data file at multiple locations (such as home and office).

Can I get a new unlock code if I change my company name?

You don’t need a new code to change your company name.  If the name change relates to the same business/entity, and you need to make a trivial change to your company name (e.g. adding “Ltd”, or a minor spelling correction)

Can I upgrade my registration?

Sure!  If you’re using Home, you can upgrade to Lite or Complete. If you’re using Lite, you can upgrade to Complete. To upgrade your registration, please contact support for details.