Some support issues may be too difficult for us to resolve by email or over the phone. If we’ve asked you to visit this page, please follow the steps below to download the free TeamViewer app so we can assist you further.

  1. Click here to download TeamViewer
  2. When the download has finished, click on the file you downloaded to start TeamViewer (or choose “open” or “run” if prompted)
  3. When TeamViewer starts, you will see a screen similar to the example shown
  4. When you have that screen open, phone (09) 577 0001 and a tech support person will assist you

NOTE:  We recommend calling during mornings between 9am – 12.30pm.

Example Screen
TeamViewer Example