When you install Cashbook Complete, the software automatically downloads and installs a required component from Microsoft called the “Microsoft Access 2010 Runtime”.  If you happen to already have “Microsoft Access” (2010 or newer) installed, then it skips this step and no further action is needed.

In some cases, Cashbook Complete may fail to install if you have any of the following Microsoft products on your system:-

  • Microsoft Office 2010 (64-bit)
  • Microsoft Access Database Engine (2010)
  • Microsoft Visual Studio 2010 Tools for Office Runtime x86
  • Microsoft SharePoint Designer 2010 (64-bit)

If you have any of the above programs and you can’t install Cashbook, please contact support for assistance.  We can also assist you remotely to help you get the software working.